Sylvia's Groove
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Sylvia's Groove
PO Box 165, Desert Hot Springs, California 92240, United States
Hours
Open today | 09:00 am – 05:00 pm |
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Privacy Policy
Privacy Policy
Effective Date: 12/30/2024
Sylvia's Groove (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with California law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect the following categories of information:
a. Personal Information:
• Identifiers: Name, email address, phone number, shipping address, IP address.
• Commercial Information: Purchase history, product preferences.
• Internet Activity: Browsing history, device information, and interactions with our website.
b. Sensitive Personal Information:
• Payment details (e.g., credit/debit card information).
c. Information Automatically Collected:
• Cookies, device identifiers, and geolocation data.
2. Purposes for Collecting Information
We use your information to:
• Process and fulfill your orders.
• Communicate with you about your orders and promotional offers.
• Analyze website usage and improve our services.
• Comply with legal obligations.
3. Your California Privacy Rights
Under California law, you have the following rights:
a. Right to Know:
You can request details about the personal information we collect, use, disclose, or sell (if applicable).
b. Right to Delete:
You can request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., for legal or transactional purposes).
c. Right to Correct:
You can request corrections to inaccurate personal information.
d. Right to Opt-Out:
If applicable, you can opt out of the sale or sharing of your personal information.
e. Right to Limit Use of Sensitive Personal Information:
You can limit how we use sensitive personal information (e.g., payment details) to what is necessary to provide our services.
f. Non-Discrimination:
We will not discriminate against you for exercising your rights.
4. Submitting Requests
To exercise your California privacy rights, contact us via:
• Email: Companies@jayttrading.com
• Phone: 888-505-3683
• Web Form: Sylviasgroove.conm
We will verify your identity using the information you provide and respond within 45 days.
5. Disclosure of Personal Information
We may disclose your personal information to:
• Service Providers: Shipping companies, payment processors, and marketing platforms.
• Legal Entities: Authorities, when required by law.
In the past 12 months, we have not sold personal information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences in your browser settings.
To opt out of cookies and tracking technologies, visit: [Insert Link to Cookie Preferences/Opt-Out].
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Data Security
We use industry-standard measures to safeguard your personal information. However, no system is completely secure.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or California law. Updates will be posted on this page with the new effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us:
• Email: Companies@jayttrading.com
• Phone: (888) 505-3683
• Mailing Address: Po Box 165, Desert Hot Springs, California, 92240, United States.